What helps decrease the probability of incidents during onboarding?

The choice of clear definitions and expectations as the correct answer highlights the importance of clarity in the onboarding process. When new employees or stakeholders have a well-defined understanding of their roles, responsibilities, and the objectives they are expected to achieve, it significantly reduces confusion and miscommunication. This clarity fosters a smoother transition into their new environment, minimizing the likelihood of errors that can lead to incidents.

By clearly outlining what is expected from the outset, individuals can better align their actions with the organization's goals and processes, thus reducing the potential for mistakes that could escalate into incidents. Effective onboarding processes that include comprehensive orientation materials, training sessions, and clear communication of standards contribute to a stronger foundation for performance and engagement.

While the other options might seem beneficial, they do not directly address the primary need for clarity. Complex onboarding processes can create more confusion rather than alleviate it. Streamlined communication is essential, but without clear definitions, even the best communication can fall short. User resistance strategies may help manage pushback during the onboarding process but do not inherently reduce the likelihood of incidents.