Which of the following is an example of a push service interaction?

A push service interaction occurs when information or services are delivered to users automatically, without requiring a request from them at that moment. Monthly subscription reports exemplify this concept. In this scenario, the organization proactively sends out reports to users on a regular schedule—typically without the users specifically asking for them each time. This approach is designed to keep users informed and engaged with relevant updates, thereby enhancing their overall experience and value derived from the service.

In contrast, user-initiated service requests require users to take action to obtain the service, making it a pull interaction rather than a push interaction. Feedback from users also represents a pull interaction, as it relies on users to provide input voluntarily. Similarly, accessing services through a portal is an action taken by users, whereby they seek out and retrieve the services they need at their convenience.